Customer satisfaction is our #1 concern.
No advertising can beat "word of mouth".
Sadly, in our litigious society, it is necessary to spell out
what guarantees are put forth.
Prior to unnecessary rancor, let's try to find a solution that is mutually beneficial.
1. Pending delivery of stock to Buyer, Buyer shall assume risk of loss except where loss is caused by gross negligence of Seller. Injuries incurred during shipment are the responsibility of the shipper.
2. It is suggested Buyer obtain insurance for animal during transport & post-transport to protect interests, as Seller is held harmless by Buyer in the event of accident, illness, injury or death.
3. Seller guarantees BFII pup to 1 year of age. Rescue pups can not be guaranteed. Buyer should have health exam completed on pup within 3 days of receipt.
4. Horses are to be vet checked at Buyers Expense prior to purchase & insured post-purchase as they cannot be guaranteed due to job description.
5. A licensed vet autopsy must be completed on any pup who expires within the Guarantee Period. Upon receipt of autopsy report confirming congenital illness & confirmation analysis by vet retained by BFII, Seller agrees to replace dog w/ another of equal value.
6. No vet bills to be paid by Bellissima Farms.
7. Buyer assumes all risk of illness, injury, loss of use, unsoundness and/or death of equine post-purchase if Buyer opts out of pre-purchase exam
8. No canine exchange will be considered by Seller unless Seller is notified & animal returned at Buyers expense within 5 days of purchase.
9. Neither vet/transportation costs associated w/ any action by Buyer will be paid by Seller
10. Should Buyer elect to request refund, Buyer agrees 25% of purchase price is non-refundable.
11. BFII canines/equines are NEVER to be abandoned to any kind of shelter. Stock is to be returned to BFII who will locate an adoptive home
Your success is our success................
GUARANTEES
